Privacy Policy

Introduction

Welcome to https://web-design.storysurge.net (hereafter referred to as “Web Design” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care and in accordance with applicable data protection laws. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our primary website at https://web-design.storysurge.net
All associated mobile applications and software
Services and products offered through these platforms
Any other websites or digital properties owned or operated by Web Design that link to this Privacy Policy

Please note that this policy does not extend to third-party services, platforms, or sites that you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy governs your interactions with us in the following scenarios:

Authorized User: If you use our applications or services as an authorized user, registered account holder, or customer.
Website Visitors: When you visit and interact with our websites linked to this Privacy Statement.
Communication: For any communications initiated by us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, which can include:

Account Information: Details associated with your user account, such as usernames, passwords, and profile settings.
Payment Information: Credit card numbers, billing addresses, and payment transaction details required for purchasing our services or products.
Financial Information: Bank account information, investment portfolios, or other financial records shared during transactions or when using our financial services.
Purchase Information: Products or services purchased from us, including quantities, order dates, and purchase amounts.
Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and location data from mobile apps.
Location Data: Geolocation information provided by your browser or device when using our location-based services.
Feedback and Reviews: Any comments, suggestions, or reviews you submit to us.
Social Media Information: Data obtained from social media platforms when you interact with our content or participate in contests/promotions on these platforms.
Product Information: Details about the products you purchase or show interest in, including preferences and customization options.

We gather this data through various means, including manual input by users, automated tracking technologies (such as cookies and pixels), and information provided by third parties.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and language preferences.
Preference Cookies: Used to remember user preferences, such as privacy settings or layout choices.
Analytics Cookies: Help us analyze traffic and understand how visitors use our site, enabling us to improve its performance and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

Web Design has implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process data on our behalf.
Access Control: Our systems have access controls in place to restrict unauthorized personnel from accessing confidential data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or a lower age as defined by applicable law). If we learn that we’ve collected such data, we will take steps to delete it and notify parents or legal guardians.

Your Rights (depending on your location)

The privacy laws in various jurisdictions grant individuals specific rights regarding their personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): In certain circumstances, the right to request the deletion of your personal data.
Restriction: The ability to restrict the processing of your personal data in specific situations.
Data Portability: The right to receive a copy of your personal data in a structured format and transfer it to another controller.
Objection: Objecting to the processing of your personal data for direct marketing or other purposes.
Withdrawal of Consent: Withdrawing consent for any processing based on consent, where applicable.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your request as soon as possible and within the time frames prescribed by law.

Changes to Privacy Policy

Web Design reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be notified through our website, app notifications, or email communications. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:

Email: [email protected]
Mail: Web Design Privacy Office, 123 Main Street, City, Country, ZIP Code

We are committed to handling your personal information with care and transparency.